- Air Source Solutions Consulting -
Service Agreements
We make it simple and transparent for you to initiate a Building Automation System (BAS) Controls Service Agreement.
Ready to Take Control of Your Building's Efficiency?
We’ll show you where to save energy and improve system performance.
How to start a Controls Service Agreement with us:
Initial Consultation
We begin with a brief call or meeting to understand your system, facility needs, and service expectations.
Review your current BAS setup and equipment
Discuss system challenges or maintenance history
Identify specific goals (reliability, energy efficiency, upgrades, etc.)
Site Assessment (if needed)
For new customers or complex systems, we may schedule a walkthrough of your facility to evaluate:
System type and controller models
Condition of field devices and wiring
Current programming or graphical interface
Accessibility and serviceability
Proposal & Service Plan
We provide a customized Controls Service Agreement proposal that outlines:
Scope of services (preventative maintenance, programming, graphics, support, etc.)
Visit frequency (monthly, quarterly, bi-annually, or annually)
Pricing structure (flat rate, hourly, or hybrid)
Response times for support or emergency service
Agreement Execution
Once the scope and pricing are approved, we provide a service agreement for digital or physical signature.
Clear terms and conditions
Start and renewal dates
Contact points for scheduling and coordination
Service Begins
After signing, we schedule the first visit and begin delivering the agreed-upon services:
System checks, point testing, updates, backups, or reprogramming
Documentation of findings and recommendations
Ongoing support as needed
Ongoing Communication & Support
We maintain regular communication and provide:
Service reports and documentation
Recommendations for optimization or upgrades
Emergency support if included in your plan
Ready to get started?
Contact us today to schedule your consultation and take the first step toward reliable, optimized BAS control.
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Frequently Asked Questions
What's included in a Controls Service Agreement?
Our service agreements are tailored to your needs and may include scheduled preventative maintenance, programming support, system diagnostics, graphics updates, backup services, and emergency response. Each plan is customized based on your system and goals.
How often will you visit our site?
Visit frequency depends on your selected service level — monthly, quarterly, semi-annual, or annual visits are available. We also offer remote support or on-call services as needed. During the proposal phase, we’ll recommend a schedule based on your system's complexity and criticality.
Do you service all types of building automation systems?
Yes, we have experience with a wide range of BAS platforms, including Johnson Controls, Honeywell, Distech, Tridium, and more. Let us know your current system, and we’ll confirm compatibility or make upgrade recommendations if needed.
What happens if I need emergency service outside of scheduled visits?
If your agreement includes emergency support, we’ll respond based on the agreed SLA (Service Level Agreement). If not, emergency services are still available and billed at our standard after-hours rate. You can always reach us for urgent system needs.
We specialize in building management systems (BMS) that optimize energy use, reduce operational costs, and create smarter facilities.
Hours
Mon - Sat: 8AM - 5PM
Sunday: Closed
© Air Source Solutions. 2025. All Rights Reserved. | Designed by KC Web Designz
We specialize in building management systems (BMS) that optimize energy use, reduce operational costs, and create smarter facilities.
Hours
Mon - Sat: 8AM - 5PM
Sunday: Closed
© Air Source Solutions. 2025. All Rights Reserved. | Designed by KC Web Designz